Grammar & Vocabulary by EngVictus | Jun 2, 2021 Welcome to your Grammar & Vocabulary Test Name Phone Email 1. The baby girl saw ( itself / herself / himself ) in the mirror and started to smile. 2. A lot of trains ( are run / run / are running ) late today due to the heavy rains 3. ( There / Here/ This ) was a strong wind last night. 4. We ( will go/ went / go) to the party, we didn't take a present with us 5. Last year, Surapa bought two ( long, grey, leather/ grey, long, leather/ leather, grey, long ) coats in Zurich 6. This new phone is recommended as being ( highly / strongly/ readily ) reliable. 7. The trainer asked if ( had we all remembered / all we had remembered / we had all remembered ) to bring our course books to class. 8. Did you enjoy the movie? Oh, yes. It was very ( interested / interesting / interest ). 9. "What a wonderful day!" "Yes, it is, but it's ( very/ a few/ a little) hotter than yesterday." 10. “I ( have tried / have been trying / have try ) to reach Taweep on the phone all day.” “Don't you know? He's gone on holiday.” 11. Do you ( know / no / now ) where the nearest fuel station is? 12. Many cultures have special ceremonies to celebrate a person's ( right / rite / write ) of passage into adulthood. Choose the word that is incorrect 13. The majority to the news is about crime or sex. The to news 14. Tae swimmed ten laps in the pool last week. swimmed ten in 15. Over our vacation, we plan to spend a day bungee jumping. Over plan day Choose the most appropriate response. 16. Can I park here? Sorry, I did that. It's the same place. Only for an hour. 17. I'd like two tickets for tomorrow night. How much did you pay? Afternoon and evening. I'll just check for you. 18. I can't understand this email. Would you like some help? Don't you know? I suppose you can. Reading Directions to Girish's house Leave Vibhavadi expressway at Phaholyothin exit. Follow that road ( Sutthisan Winitchai Street) for a couple of kilometers. After a kilometer, you will pass Sutthisan MRT station on your right. Continue straight for another 1.5 kilometers. You will pass a fuel station on your right. Take the next left on Chakeaw Suanchat street. Girish's house is in the condominium on the right. It's light grey and dark brown. 19. What is Girish's address? Sutthisan Winitchai Street Sutthisan MRT station Chakeaw Suanchat street Phaholyothin 20. Which is closest to Girish's house? Sutthisan MRT station fuel station Phaholyothin Vibhavadi expressway Date: May 16, 2020 To: Jirina Kiatlertpongsa From: Soumen Das Choudhury Subject: Staff Meeting Please be prepared to give your presentation on the monthly sales figures at our upcoming staff meeting. In addition to the accurate accounting of expenditures for the monthly sales, be ready to discuss possible reasons for fluctuations as well as possible trends in future customer spending. Thank you. 21. The main focus of the presentation will be? monthly expenditures monthly salary figures customer feedback staff meeting presentations 22. Who will give the presentation? the company president Jirina Kiatlerpongsa Soumen Das Choudhury future customers The AGS Tour Spend ten romantic days enjoying the lush countryside of Northeast of Thailand. The provinces of Khon Kaen, Kalasin, Loei, and Chaiyaphum invite you to enjoy their mountains and hills, their charming bed and breakfast inns, their national parks and their forests. Spend lazy days watching the clouds drift by or spend active days hiking the glorious hills. Bed and breakfasts abound, ranging from quiet farmhouses to boutique hotels. Our tour begins August 15. Call or fax us today for more information 66--92463-XXXX. Enrollment is limited, so please call soon. 23. Which of the following provinces is not included in the tour? Loei Buriram Khon Kaen Kalasin 24. How many people can go on this tour? 10 an unlimited number 2-8 a limited number 25. What can we infer about this area of Thailand? The region has lots of greenery. The coast often has harsh weather. The sun is hot and the air is dry. The land is flat. Time is Up! Time's up
Test Quiz En by EngVictus | Mar 9, 2021 Welcome to your Business English Test Name Phone Email 1. Why is the HR department sending this email? To: All staff From: HR Department Please remember that your manager must agree to any holiday dates before you complete a form. to ask staff for some information to explain how something is done to tell managers about a problem 2. Finefoods requires an agent to: Job opportunity: FINEFOODS Description: Agent required for nationwide distribution. Some experience in food retail an advantage. Refrigerated van provided. own a suitable vehicle for delivery. be a specialist in food distribution. deliver goods all over the country. 3. Staff should tell Jane Fellows To: All staff Subject: Accounts Course Staff wishing to enrol for the Accounts course should contact Jane Fellows, who needs to know numbers. how many people have enrolled for the course. if they are interested in doing the course. which of the courses they have decided to do. 4. Contact Neil Smith if you want to Phone Neil Smith at our showroom for a free quotation, or to arrange a visit from our representative. obtain information about the company's prices. arrange a visit to the showroom. speak to a representative about special offers. For the questions below, please choose the best option to complete the sentence or conversation.Crash Course in satisfying your customers 5. You suspect that your customers aren’t as happy as they once were. First, existing customers seem to be (departing / abandoning / defecting / withdrawing ) you for the competition almost as fast as you can get new ones. 6. Second, your company has started to become the butt of bad jokes at conferences and in the press. So how do you set about measuring, and improving, your customers' satisfaction? It's important to see things through their eyes. You can ( tastes / try / experiment / attempt ) your service for yourself, or watch your customers using it. 7. A further option is to carry out some qualitative research with your customers. Whichever way you choose, the objective is to identify the ( topics / subjects / headings / issues ) on which customers will form their judgement of your service, so you can frame your questions accordingly. 8. It would be foolish to think you could know all of those questions, let alone their answers, at the ( outset / origin / introduction / foundation ) . 9. But your reputation is at ( peril / risk / hazard / danger ) if you fail to deliver. 10. Don't embark on a customer-satisfaction exercise unless you are prepared to act on the results. If you ask people what they are unhappy about and then do nothing about it, you will leave them more disillusioned with you than ever. And remember that it’s a ( going / passing / moving / travelling ) target: today’s satisfied customer is tomorrow’s bored one. 11. A service level that ( touches / hits / knocks / strikes ) the button today may be considered downright sloppy in six months’ time, such is the pace of change. So keep saying to yourself, 'Let's find out where our performance falls below expectations, and then see what we can do about it.' Reid Joinery – experts in wood Reid Joinery was established by Gordon Reid 15 years ago as a small company specialising in wooden structures, from floors to staircases. Since then, we have evolved significantly. 12. We attribute our success to the dedication and expertise of our workforce, which ( ranges /spreads / distributes / expands ) from six apprentices to permanent employees who are highly qualified and experienced. 13. Reid actively ( encourages / supports / promotes / rewards ) employees to progress through the company, and many of the current surveyors and site managers launched their careers on the Reid workshop floor. 14. Quality is at the forefront of Reid’s philosophy and each new project, whatever its size, is ( advanced / focused / worked / handled ) with the same dedication and completed to the highest quality standards. 15. This enthusiasm is reflected in the numerous industry awards the company has received. At present, Reid is ( concerned / involved / preoccupied / committed ) in the refurbishment of a major concert hall in London, with particular responsibility for the stage and acoustic panels. 16. This is our largest project to date, and is expected to be completed within ( cost / budget / estimate / funding ) and on schedule. 17. Reid’s varied project ( collection / assortment / portfolio / accumulation ) includes numerous blue chip companies, such as the BBC and Shell. 18. Perhaps one of our most prestigious projects was restoration work we carried ( off / on / over / out ) at Windsor Castle. However, our focus is not upon corporate clients alone: many private residences, too, have been refurbished for clients. Business case study: OFC Co-operative This week we take a look at the Scottish company, OFC Co-operative. 19. OFC Co-operative is a supplier of industrial chemicals and, in terms of job applications, it is currently one of the most popular employers in Aveburn. Unlike a number of its competitors, which are currently ( managing / acting / conducting / running ) at a loss, OFC has reported its most successful year ever, mainly due to a major new contract early in the year. 20. The company has plans to expand its core business in the coming year. A key factor in the company’s success has been its wish to create a highly skilled and motivated workforce, as highlighted in its mission ( statement / announcement / promise / undertaking ). 21. One of Stewart Green’s first actions on becoming the new Managing Director last year was to ( assess / value / reckon / figure ) his employees’ training needs. 22. He then established a training programme to enable all staff to work towards nationally ( classified / recognised / identified / regarded ) qualifications. 23. The cost of this ambitious scheme was partially met by local enterprise agencies. Stewart said that motivating his staff was very important for him, adding, ‘As well as making sure employees have ( access / entrance / availability / admission ) to training and good working conditions, 24. I’ve tried to ensure that staff at all ( ranks / statures / levels / positions ) of the company are fully informed about the activities of the co-operative and are made to feel part of a unique organisation.’ 25. The future of the company is ( seeming / showing / looking / appearing ) good. Having invested in both training and new facilities, this co-operative is now a major supplier of premium products, not just in the UK, but throughout Europe. Time is Up! Time's up
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